Request for Service

IF YOUR REQUEST REQUIRES IMMEDIATE ATTENTION SUCH AS WATERMAIN BREAK, SEWAGE BACKUP OR SIMILAR CITY SERVICE, PLEASE CALL 250 248-6144 AND PRESS 8 TO BE CONNECTED TO OUR ON-CALL SERVICE RATHER THAN SUBMITTING AN ELECTRONIC REQUEST FOR SERVICE.

FOR FIRE, AMBULANCE, RCMP PLEASE CALL 911.

Welcome to the City of Parksville’s request for service tool. Residents and businesses can use this online form to report non-emergency operational issues. If the situation is urgent, call 250 248-6144 for a response during regular business hours (Monday to Friday, 8 am to 4 pm).

So that we can best respond to your service request, please provide an address or select a point on the map as an approximate address for the issue. Then select a category type from the drop-down menu that best matches the request and the drop-down menu will auto adjust to represent the service list for that issue. There is an option to attach a photograph of the issue. Once the form is submitted, the request for service will be sent directly to the appropriate City department for their response during regular business hours.

Bylaw Complaints

The City does not accept anonymous bylaw complaints. We will require your name and contact information in order for a bylaw officer to open a file and investigate. Please note your contact information will be kept confidential in accordance with the Freedom of Information and Protection of Privacy Act and Council Policy No. 3.31.

Collection of Information

Personal information contained on this form is collected under Section 26(c) of the Freedom of Information and Protection of Privacy Act and will only be used for the purpose of responding to your request.

Address Selection

Start typing the address (unit house street), then select from the list, or

Select a point on the map to pick an approximate address.

Additional Location Information